Cancellation Policy
Programs running at community centres will follow the cancellation or refund policy of the community centre.
For all other programs:
- Cancellations made at least 15 days prior to the first day of a program will receive a full refund, minus a $35 admin fee.
- Cancellations made between 8 and 14 days prior to the first day of a program will receive a 50% refund.
- Cancellations made 7 days or less prior to the first day of a program, or after the start of a program, are not refundable.
Our cancellation policy reflects the time, resources, and staffing that is required to offer programs. We cannot recover these expenses if you cancel. Cancellations made on short notice can also prevent others from attending. Thank you for your understanding.